Bookings can be made online through Eventbrite any time up to 48 hours before the session commences pending availability. Payment is required at the time of booking. If you require assistance booking, please contact Kidventures on 03 9116 5444.
Cancellations must be made at least 7 days in advance. Any cancellation within 7 days of the event may incur a late cancellation fee.
Kidventures Terms and Conditions These terms and conditions relate to the Service you are enrolling in. Junior Adventures Group owns and manages OSHC/OOSH Services under the OSHClub, Helping Hands Network, Primary OSHCare, and Kidventures brands. These terms are
conditions are for OSHClub Pty Ltd & Kidventures (“OSHClub” Childcare Provider Approval PR 40004402), Helping Hands Network Pty Ltd (“Helping Hands Network” Childcare Provider Approval PR-00001030), Helping Hands Network Foundation Ltd (“Helping Hands Network”
Childcare Provider Approval PR-00006559) and Primary OSHCare Pty Ltd (“Primary OSHCare” Childcare Provider Approval PR-00006727).
By accepting the terms and conditions below, you are entering into a legal agreement with one or more of the above Approved Providers based on the OSHC/OOSH Service being used.
1. I agree to enrol my Child/ren with OSHClub/Helping Hands Network/Primary
OSHCare/Kidventures to provide services and activities for my Child/ren. I declare that the
information I have provided on the enrolment form is true and correct and I have completed the
enrolment form to the best of my knowledge regarding all aspects of my Child/ren including any
medical conditions and allergies. I agree to update my details and enrolment online if any of the
information on my enrolment form changes in the future.
2. I confirm that I have the lawful authority and capacity as the Child/ren's legal Parent or
Guardian to enrol my Child/ren with OSHClub/Helping Hands Network/Primary
OSHCare/Kidventures. I will immediately notify and provide a copy of any order a court makes for
the custody and care of the Child/ren I have enrolled with OSHClub/Helping Hands
3. I acknowledge that OSHClub/Helping Hands Network/Primary OSHCare/Kidventures operates
at the venue stated in the enrolment form and these terms and conditions are valid for any other services my Child/ren attend.
4. I give permission and consent for my Child/ren to leave the venue where advised by staff or in
the case of a medical emergency and emergency drills. I also give permission and consent for
the approved provider, a nominated supervisor or an educator to seek transportation of my
Child/ren by an ambulance if/as required.
5. I give permission for my Child/ren to be photographed for non- public displays ie- only within
the Service and venue which may include the venue surroundings, venue photo board, or venue
newsletters. I grant permission to Kidventures to use any photographs, motion pictures,
recordings, or any other record of this event for any purpose including, but not limited to,
promoting, advertising and marketing purposes without remuneration. I can choose to ask that
my Child is not photographed at all by placing a request in writing to the program camp leader.
6. I give permission for my Child/ren to participate in the program based activities organised by
OSHClub/Helping Hands Network/Primary OSHCare/Kidventures for the days my Child/ren
attend the Service. I give permission for my Child/ren to participate in program based activities
for the days my Child/ren attend the Service and give permission for my Child/ren to participate
in and preview G and PG rated content used.
7. I understand that my Child/ren will be under the direction and control of staff, who will follow
the Service(s) policies and procedures (including behaviour guidance procedures if required).
8. I understand that if my Child continues to demonstrate unacceptable behaviour after
behaviour guidance procedures have been followed, I will be notified by staff and may be
required to collect my Child/ren. I agree to immediately make arrangements to collect my
Child/ren from the Service. I acknowledge that OSHClub/Helping Hands Network/Primary
OSHCare/Kidventures may cancel my Child/ren's enrolment.
9. I acknowledge that my Child/ren may not be able to participate in outdoor activities unless I
provide and they wear a hat.
10. I take full responsibility for my Child/ren’s belongings while they are at the Service.
11. I acknowledge that OSHClub/Helping Hands Network/Primary OSHCare/Kidventures will not
accept my Child/ren at the Service if my Child/ren is suffering from an infectious or contagious
disease or in the opinion of staff is too unwell to attend the Service. I agree to immediately make
arrangements and collect my Child/ren from the venue if requested by staff. I agree that I will not
bring my Child/ren back to the Service until 24 hours after the illness or disease has passed (or
until I have produced a medical certificate if requested by staff).
12. I will ensure that my Child/ren upon arrival are signed in and when collected are signed out
using OSHClub/Helping Hands Network/Primary OSHCare/Kidventures processes. I
acknowledge that my Child is not under the supervision of OSHClub/Helping Hands
Network/Primary OSHCare/Kidventures staff unless they are appropriately signed in per
13. I give permission for and consent to my Child/ren being given basic first aid treatment in the
event of an accident, incident or illness. I agree to collect my Child/ren if a staff member
requests due to an accident, illness or if he/she becomes unwell at the Service. I give permission
for staff to seek and arrange medical or emergency medical treatment and/or transport if my
Child/ren requires it from a medical practitioner, hospital or ambulance service. I consent to
OSHClub/Helping Hands Network/Primary OSHCare/Kidventures and staff releasing my
Child/ren into the care of a medical practitioner, ambulance service representative, hospital or
other medical personnel as deemed necessary. I agree to cover the cost and expense of any
medical treatment and authorise OSHClub/Helping Hands Network/Primary
OSHCare/Kidventures to deduct as a fee any amounts paid by OSHClub/Helping Hands
Network/Primary OSHCare/Kidventures, by way of reimbursement.
14. I agree that as a Guardian or by adding an Emergency Contact, I am making this person an
authorised nominee who has been given permission to collect my Child/ren from the Service.
15. I agree that as a Guardian or by adding an Emergency Contact, I am making this person an
authorised nominee who has been given permission to authorise consent to medical treatment,
administration of medication, take my Child/ren out of the Education and Care Service.
16. I agree that as a Guardian or by adding an Emergency Contact, I am making this person an
authorised nominee who has been given permission to authorise the Education and Care Service
to transport, or arrange transportation of, my Child/ren.
17. I agree and acknowledge that OSHClub/Helping Hands Network/Primary
OSHCare/Kidventures does not accept any liability for personal injury, property damage or loss
sustained by any Child/ren due to them participating in a Service unless the injury, damage or
loss was caused by the proven negligence of OSHClub/Helping Hands Network/Primary
OSHCare/Kidventures, its directors or employees, or is otherwise required by law.
18. I indemnify OSHClub/Helping Hands Network/Primary OSHCare/Kidventures (including its
directors, officers and employees) against any costs, expenses or liability incurred as a result of
any damage or injury caused by my Child/ren to:
a. property at the venue or an excursion location; and
b. any other Child/ren and staff at the Service.
19. I agree to abide by the cancellation procedures and will inform staff at the Service(s), of any
absence of my Child/ren. I will be charged for the session in accordance with the cancellation
policy or if I do not follow the cancellation procedures.
20. I understand that if my Child/ren is not collected from the Service by the advertised closing
time, I will be charged a late fee which is calculated per minute per Child and I agree to pay this
21. I acknowledge that it is my responsibility to provide OSHClub/Helping Hands
Network/Primary OSHCare/Kidventures and the Family Assistance Office with all relevant
information to be eligible to claim the Child Care Subsidy if applicable.
22. I agree and consent to OSHClub/Helping Hands Network/Primary OSHCare/Kidventures
direct debiting (my bank account or credit card) all fees that I may incur by using a Service on a
fortnightly basis (including but not limited to Service fees, Holiday Program excursions, late fees,
late payment fees, dishonour fees, late booking fees, merchant fees and cancellation fees). I
undertake to keep my bank account and/or credit card details up to date at all times. I
understand fees and charges are subject to change – please refer to the parent handbook and
key information sheets for up to date fees and booking terms and conditions. Not applicable to
camps booked through Eventbrite. . I understand that if non-payment of fees occurs my account
may be suspended and bookings cancelled. I understand if non-payment of fees continues, the
debt may be referred to a collection agency.
23. I acknowledge that OSHClub/Helping Hands Network/Primary OSHCare/Kidventures may
amend and update its policies, regulations or terms and conditions from time to time and the
amended document can be viewed in Service on the iPad/Laptop or via a printed copy on
request. I acknowledge that it is my responsibility to ensure that I am familiar with amended
policies and procedures. I agree to comply with all amended policies and procedures.
24. I acknowledge that OSHClub/Helping Hands Network/Primary OSHCare/Kidventures may be
required to disclose information to the Department of Education and other government agencies.
I understand that OSHClub/Helping Hands Network/Primary OSHCare/Kidventures adheres to
the Privacy Act 1988 and will ensure that information in my Child/ren's enrolment record is not
divulged to another person unless necessary for the care or education of my Child/ren, to
manage medical treatment of my Child/ren, where expressly authorised by the Parent, prescribed
in the Childrens' Services Regulations 2009 (regulation 35(1) (d-e), management of fees and fee
payments, if required by law or in accordance with the Privacy Act 1988. I acknowledge that I
have read and accepted the OSHClub/Helping Hands Network/Primary OSHCare full privacy
policy which is available online at https://www.oshclub.com.au/privacy-policy / (OSHClub/Kidventures) or https://www.helpinghandsnetwork.com.au/privacy-policy/ or http://www.primaryoshcare.com.au/privacy-policy